Refund Policy

Last updated: May 1, 2026

We want you to be happy with your purchase. If Baton isn't the right fit, we offer a straightforward refund policy.

14-Day Money-Back Guarantee

If you are not satisfied with your Baton yearly or lifetime license for any reason, you can request a full refund within 14 days of purchase. No questions asked.

Monthly Subscriptions

Monthly subscriptions are not eligible for refunds, but you can cancel at any time to stop the next renewal. You'll keep access through the end of the period you've already paid for. Cancel from the Stripe customer portal — the link is in your purchase confirmation email.

How to Request a Refund

Contact us with:

• The email address you used to purchase.
• Your license key (if available).

We will process refunds within 5-10 business days. Refunds are issued to the original payment method via Stripe.

After a Refund

Once a refund is processed, your license key will be deactivated. You can continue using Baton's free tier (up to 4 concurrently running workspaces) without a license.

Volume & Enterprise

Volume discounts and enterprise agreements are arranged out of band — see Contact us. Refund terms for those agreements are set at purchase.

Exceptions

Refund requests made after the 14-day window are reviewed on a case-by-case basis. We reserve the right to deny refund requests that show evidence of abuse (e.g., repeated purchase-and-refund cycles).

Contact

Tafjord Invest AS
Contact us